Terms of service

TERMS OF SERVICE

Last Updated: July 21, 2026

Welcome to Plaza Go Store. These Terms of Service ("Terms") govern your access to and use of our website, products, services, and any related content (collectively, the "Services"). By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.

Eligibility

By using our Services, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian.

  • You have the legal capacity to enter into a binding agreement.

  • You will use our website only for lawful purposes.

Online Store Terms

You agree not to:

  • Use our products or Services for any illegal or unauthorized purpose.

  • Attempt to hack, damage, or interfere with the operation of our website.

  • Upload viruses, malware, or harmful code.

  • Copy, reproduce, or exploit any part of our website without written permission.

Any violation of these Terms may result in immediate suspension or termination of your access.

Account Registration

To access certain features, you may be required to create an account.

You agree to:

  • Provide accurate and complete information.

  • Keep your account credentials confidential.

  • Notify us immediately of any unauthorized access.

  • Accept responsibility for all activities under your account.

We reserve the right to suspend or terminate accounts containing false or misleading information.

Products & Availability

We strive to display accurate descriptions, images, and pricing for all products.

However:

  • Product colors may vary depending on your device screen.

  • Product availability may change without notice.

  • We reserve the right to discontinue any product at any time.

  • We may limit quantities purchased per customer or order.

Pricing

All prices displayed on Plaza Go Store are shown in the applicable currency and may change without prior notice.

We reserve the right to:

  • Correct pricing errors.

  • Cancel orders affected by incorrect pricing.

  • Update promotional offers at any time.

Taxes, duties, and shipping charges may be added during checkout depending on your location.

Orders

After placing an order:

  • You will receive an order confirmation email.

  • This confirmation does not guarantee acceptance of your order.

  • Plaza Go Store reserves the right to refuse, limit, or cancel any order for reasons including fraud prevention, payment verification, stock availability, or pricing errors.

If payment has already been processed for a canceled order, an appropriate refund will be issued.

Payment

We accept secure payments through trusted payment providers available during checkout.

By placing an order, you confirm that:

  • You are authorized to use the selected payment method.

  • All payment information provided is accurate and complete.

  • You agree to pay all applicable charges, taxes, and shipping fees.

 Order Cancellation

Orders may be canceled before they are processed or shipped.

Once an order has been shipped, cancellation may no longer be possible. In such cases, customers should refer to our Return & Refund Policy.

User Responsibilities

When using Plaza Go Store, you agree to:

  • Provide truthful information.

  • Respect the rights of other users.

  • Avoid fraudulent activities.

  • Comply with all applicable laws and regulations.

Failure to comply may result in suspension or permanent termination of your access to our Services.

 Shipping & Delivery

Plaza Go Store works with trusted shipping partners to deliver orders as efficiently as possible.

  • Delivery times are estimates only and may vary due to location, customs, weather, holidays, or carrier delays.

  • Once an order has been shipped, the customer will receive tracking information when available.

  • Plaza Go Store is not responsible for delays caused by shipping carriers or events beyond our reasonable control.

  • Customers are responsible for providing a complete and accurate shipping address. We are not liable for delays or failed deliveries caused by incorrect address information.

 Returns & Refunds

Customer satisfaction is important to us.

Returns and refunds are subject to the terms outlined in our Return & Refund Policy.

Refund eligibility, return conditions, and processing times may vary depending on the product and the reason for the return.

Plaza Go Store reserves the right to refuse returns that do not meet our policy requirements.

Intellectual Property

All content available on Plaza Go Store, including but not limited to:

  • Logos

  • Brand names

  • Product images

  • Graphics

  • Icons

  • Videos

  • Website design

  • Text

  • Layout

  • Software

is the property of Plaza Go Store or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

User Content

If you submit reviews, comments, feedback, suggestions, photos, or other content to Plaza Go Store, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, modify, and display that content for business and marketing purposes.

You agree that your content:

  • Does not violate any laws.

  • Does not infringe the rights of others.

  • Does not contain offensive, harmful, or misleading material.

  • Does not include malicious software or spam.

We reserve the right to remove any user-generated content at our sole discretion.

Third-Party Services

Our website may include links or integrations with third-party services, including payment providers, analytics platforms, advertising partners, or social media services.

We are not responsible for:

  • The content of third-party websites.

  • Their privacy practices.

  • Their products or services.

  • Any damages arising from your interaction with third parties.

Your use of those services is governed by their own terms and privacy policies.

 Prohibited Activities

You agree not to:

  • Use the Services for unlawful purposes.

  • Engage in fraudulent transactions.

  • Attempt unauthorized access to our systems.

  • Upload viruses or harmful code.

  • Interfere with the security or functionality of the website.

  • Scrape, copy, or collect data without permission.

  • Impersonate another person or organization.

  • Abuse promotions, discounts, or referral programs.

Violation of these rules may result in immediate account suspension, order cancellation, or legal action.

Disclaimer of Warranties

The Services and all products are provided "as is" and "as available" without any express or implied warranties.

To the fullest extent permitted by law, Plaza Go Store disclaims all warranties, including but not limited to:

  • Merchantability

  • Fitness for a particular purpose

  • Non-infringement

  • Continuous or error-free operation

We do not guarantee that the website will always be secure, uninterrupted, or free from technical issues.

 Limitation of Liability

To the maximum extent permitted by applicable law, Plaza Go Store, its owners, employees, affiliates, and partners shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising from:

  • Use of the Services.

  • Inability to access the website.

  • Product defects beyond applicable legal obligations.

  • Data loss.

  • Business interruption.

  • Unauthorized access to user information.

Our total liability shall not exceed the amount paid by the customer for the affected order.

Indemnification

You agree to indemnify, defend, and hold harmless Plaza Go Store, its owners, directors, employees, affiliates, partners, suppliers, and service providers from and against any claims, damages, liabilities, losses, expenses, or legal fees arising from:

  • Your violation of these Terms.

  • Your misuse of the Services.

  • Your violation of any applicable law or regulation.

  • Your infringement of the rights of any third party.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws governing the operation of Plaza Go Store.

Any disputes arising from these Terms or your use of the Services shall be resolved through the appropriate courts or legal authorities having jurisdiction over the matter.

Privacy

Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

By using our website, you acknowledge that you have read and accepted our Privacy Policy.

Force Majeure

Plaza Go Store shall not be held responsible for any delay or failure to perform its obligations due to events beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Floods

  • Fires

  • Earthquakes

  • Pandemics

  • Government actions

  • Labor disputes

  • Internet outages

  • Cyberattacks

  • Transportation disruptions

  • Power failures

Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.

 No Waiver

Failure by Plaza Go Store to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

Any waiver shall only be effective if made in writing by an authorized representative of Plaza Go Store.

Entire Agreement

These Terms of Service, together with our Privacy Policy and any other policies published on our website, constitute the entire agreement between you and Plaza Go Store regarding your use of the Services.

They supersede all prior agreements, communications, and understandings, whether written or oral.

Changes to These Terms

We reserve the right to modify or update these Terms of Service at any time without prior notice.

Any changes will become effective immediately upon publication on this website.

Your continued use of the Services after changes have been posted constitutes your acceptance of the revised Terms.

We encourage customers to review these Terms periodically.


Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Plaza Go Store

Email: support@plasago.com

Business Address:
450 Lexington Avenue, Suite 1200
New York, NY 10017
United States